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Idiomas disponibles
Idiomas disponibles
EN
TROUBLESHOOTING
Q1.What color is the indicator light when the machine is operating?
1.The stable blue indicator light indicates that the machine starts normally.
2.The blue indicator light keeps on during operation indicating that the machine is
running normally.
3.The red indicator keeps on indicates that the battery is low. Please charge the
machine.
Q2.Why there is no response after turning on the machine and how can I
solve the problem?
1.Check whether the battery is completely discharged before use.
2.If the machine cannot be turned on after connecting the charger or fully
charged.
Please contact customer support to for further trouble shooting if the battery
cannot be switched on after replacement.
Q3.Press the power button and the white light is on, waiting more than 20
seconds, why the machine is not started after putting into the pool?
1.Stop the machine, and check whether the machine is jammed with other objects.
2.Contact customer support to replace the accessories if the above
troubleshooting is not working.
Q4.What color is the indicator light on when the adapter is charging?
Please note that during the charging process there are two status indications on
the indicator light on the machine.
The flashing white light indicates that it is charging, and a white light off indicates
that it is fully charged.
Q5.How to deal with the slow running speed of the machine and less suction?
1.Check whether the water outlet is blocked by sundries in the machine and check
whether the filter is too dirty.
2.It is recommended to dean it manually first and then use the machine for daily
maintenance.
3.It is recommended to dean the fine every time before and after using the
machine.
4.After using the machine every time, it is recommended to charge the machine.
Q6.Why the device stopped and the light is shut down when the device is
working in the pool?
This indicates the device crashed. Please take out the device from pool and
cleaning the device properly, then charging the device for 10 mins before
restarting the device.
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