Troubleshooting guide
Phenomenon
Washer can't start
Spinning screen
shows "UE"
Water inflow screen
shows "IE"
Water outflow screen
shows "OE"
Door trouble screen
shows "DE"
No heating screen
shows "E"
Continuous water
inflow screen shows
"FE"
The screen shows
"LE" or "CE" when
wash tub doesn't
rotate.
Too much foam
check points
• Check if press the power button or
start/pause button?
• Is the plug pulling out?
• Is there a power failure?
• Check if cut the leakage protector?
• Check if disassemble the carriage bolt?
• Is the machine placed steadily?
• Are the clothes too small or light?
• Are the locknuts on under the feet
tightened up?
• Check if turn the tap off?
• Is the water supply cut off or the water
pressure too low?
• Are the water inlet pipes frozen?
• Are the filters blocked?
• Are the outlet pipes placed too highly?
• Are the outlet pipes frozen?
• Are the outlet pipes blocked?
• Are the floor drain blocked?
• Make sure if start the washer without
closing the door well.
Please pull the plug and entrust the after-sales service
Close the stopcock, pull the plug and entrust the after-sales service.
Close the stopcock, pull the plug and entrust the after-sales service.
• Check if add too much detergent?
• If use the low bubble detergent which is
especially for front loading washing
machine?
Press the power button or start/ pause
button.
Connect the plug.
Please wait.
Open the leakage protector.
Disassemble the carriage bolt.
Place the machine on a steady ground.
Add more clothes.
Tighten up the locknuts.
Open the stopcock.
Please wait.
Use hot water to unfreeze the pipes.
Take out the filters and clean them.
Please put away the outlet pipes and
make sure the height within 1M.
Use hot water to unfreeze the pipes.
Take out the foreign matter and
dredge the pipes.
Clean the floor drain.
Make sure the door truly closed
Add reasonable amount of detergent.
Use the detergent correctly.
86
solutions