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You can solve many common appliance problems easily, saving you the cost of a possible service call. Try
the suggestions below to see if you can solve the problem before calling the servicer.
PROBLEMS
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Appliance does not operate.
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Only one heating element is heating up.
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Heating elements are not heating up.
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Overcooked/undercooked Foods
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Burnt Smell
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti appliances. With the purchase of your Avanti appliance, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service team will be here for you. Just call us toll-free.
Product Information
800-323-5029
Part Orders
800-220-5570
In-Home Repair Service
800-220-5570
PROBLEMS WITH YOUR APPLIANCE?
TROUBLESHOOTING GUIDE
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SERVICE FOR YOUR APPLIANCE
AVANTI PRODUCTS CUSTOMER SERVICES
POSSIBLE CAUSES/SOLUTIONS
Unit not plugged in. Plug the unit into a 120V AC
electrical outlet.
The circuit breaker tripped or a blown fuse.
Be sure that the temperature, function and timer
selectors are set.
Function setting selection determines which heating
element will operate.
When toasting, make sure the oven is not set to
BROIL setting.
Heating elements will cycle ON and OFF to maintain
proper heat. Make sure function selector is
positioned to the desired cooking setting.
Rack placement. Rack may need to be adjusted to
accommodate different foods.
Food build-up inside appliance, on heating elements
or in drip/baking pan. Refer to "Cleaning Your
Appliance"
Whatever your questions are about our products,
help is available.
You may order parts and accessories that will be
delivered directly to your home by personal check,
money order, Master Card, or Visa.
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your appliance inside and out.
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