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Error Diagnosis
Error
State
No gate setting possible
E01
E04
Curtain has come off guide
E05
Door neither opens nor closes
Door reverses / does not close
E06
E07
Door reverses / does not close
E08
Door neither operns nor closes
E09
Door neither opens nor closes
E10
Menu [37] set at 3 or 4
F01
No door movement
F02
No response
F03
No response
F04
No response
F05
No response
F06
No response
F07
Door neither opens nor closes
F10
Door stops shortly after START
command given
F19
Door responds only to dead man's
control for closing
F20
Door responds only to dead man's
control for closing
F21
Operation briefly interrupted
F24
No response to START command
F25
No response
F26
No response
F27
Door end positions not obtained
Motor blocks
F28
No response to START command
F29
Motor rotates in the wrong direction
F30
Door responds only to dead man's
control for closing
F31
Door neither opens nor closes
F34
Door neither opens nor closes
F35
Door neither opens nor closes
F36
Door neither opens nor closes
F40
Expansion control
F41
Expansion control
F42
Expansion control
F43
Expansion control
F43
Door does not close
F46
RadioSafe alarm
L
Access to the menu has been blocked
by the authorized dealer.
Lo
Control unit has been blocked.
U
Access block of the menu has been lifted
by the authorized dealer.
Other frequency converter (FC) specific problems
__________________________________________________________________________________________________________________
F50
__________________________________________________________________________________________________________________
F51
__________________________________________________________________________________________________________________
F52
__________________________________________________________________________________________________________________
F53
__________________________________________________________________________________________________________________
F54
__________________________________________________________________________________________________________________
F55
__________________________________________________________________________________________________________________
F56
__________________________________________________________________________________________________________________
F57
__________________________________________________________________________________________________________________
F58
__________________________________________________________________________________________________________________
F
59
__________________________________________________________________________________________________________________
F
60
__________________________________________________________________________________________________________________
F
61
__________________________________________________________________________________________________________________
F
62
__________________________________________________________________________________________________________________
F63
__________________________________________________________________________________________________________________
F64
Diagnosis / Remedy
No drive motor selected. Menu setting [79].
Anti-crash detector has tripped.
The slack cable switch has tripped (see fig. 8c).
Closing edge has been triggered.
Photocell has been triggered. Check menu setting [36]
External safety device (emergency-STOP, slack cable, wicket door, motor's thermal switch)
has been activated. Check (J4).
No end-of-travel positions learned. Programme the end-of-travel positions [30] [31].
Allow door to open and close fully in order for the position of the photocell to be detected.
Brake relay feedback faulty.
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Safety edges defective,
Check voltage (J3.3 - J3.1 >12V).
The 24V power supply has broken down. Check the connections.
Door neither opens nor closes
.
Malfunction in the control unit electronics. Replace control unit.
Closing edge self-testing has failed. Check safety edge.
Photocell
self-testing has failed. Check photocell.
Door operator's excess travel stop activated, allow operator to cool down for approx. 20 min.
No connection to DES. Check motor connecting lead and DES.
Internal testing of membrane keypad defective. Replace membrane keypad or control unit.
Internal testing of external buttons / switches has failed.
Adjust setting in menu [33]/[34].
Check door mechanical system / check motor connection cable.
Fault in the voltage supply. Check mains connection.
Motor phases reversed. Check motor terminals.
Returns from impulse to dead man's control. Check safety edges and photocell.
Button actuated. Continuous impulse operative. Check external command generators (J1).
The ON period has been exceeded. Wait and let the motor cool down.
The speed monitoring has tripped. Exchange DU drive.
Internal communication fault between control and frequency converter. Check contact at
terminal J10.
The 24-V power supply has broken down. Check the connections at the expansion control.
Fault during the self-test. Replace the expansion control.
Fault during the self-test. Replace the expansion control.
No connection.
RadioSafe module not installed or defective.
Replace RadioSafe battery.
Contact authorized dealer.
Menu bock can only be lifted using service tool.
Contact authorized dealer. Menu bock can only be lifted using service tool.
IGBT module trips
Intermediate circuit overvoltage
Intermediate circuit undervoltage
Motor overtemperature
Mains break
IGBT module overtemperature
IGBT module overcurrent
FC overtemperature
I²T motor protection switch-off
Earth fault
Motor connection interrupted
Wrong motor parameters
No valid drive control parameters
Motor nameplate data
FC output class limitation
Check menu setting [35].
.
, exchange control unit.
, exchange control unit.
, exchange control unit.
, exchange control unit.
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