AID WARRANTY CONDITIONS
AID, in compliance with the Customer Protection Law (Ley 23/2003, July
10th, of Warranty in the Sale of Consumer Goods, BOE no. 165,
11/07/2003), offers Direct Warranty to Spain and Portugal customers for
all our brands' products: ZIPY, MUSE, NEW ONE, AC-RAYAN, TNB,
BARKAN, BRASFORMA, THE COMPLEMENTS, and GO BY ZIPY, under the
following conditions
A – Our products have a two year warranty. During the first year original
defects that may be detected are repaired. In those cases stipulated by
law, the buyer will be entitled to the replacement of the device by a
new one, provided that the defects are not due to the negligence or
exclusive fault of the buyer in handling the device. During the second
year the buyer will need to prove that the malfunctioning of the device
is due to a manufacturing defect. In both cases the warranty will apply
provided that:
1. The product has been used for its destined purpose alone.
2. It was not opened, manipulated or altered in any way by someone
other than the Official Technical Service.
3. It has not undergone shock, flood, overheating, electric overcharge
or any other external circumstance that may constitute a possible
reason of INVALIDATING the warranty.
4. The product will be returned to AID in proper packaging together with
the receipt where the brand and type of product, the date of the
purchase,the name and address of the shop that sold it and the reason
for the malfunctioning should be clearly stated.