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TROUBLESHOOTING

8. TROUBLESHOOTING
Meaning
Message
No message is displayed on the screen.
The energy supply to the spa has been cut off.
--
Temperature unknown.
OHH
Overheating. The spa has been deactivated.
One of the sensors has detected that the
temperature of the heater is 118°F/47.8°C.
OHS
Overheating. The spa has been deactivated.
One of the sensors has detected that the
temperature of the heater is 110°F/43.5°C.
SnA
The spa has been deactivated.* The sensor
plugged into sensor "A" is not working.
Snb
The spa has been deactivated.* The sensor
plugged into sensor "B" is not working.
SnS
The sensors are out of balance. If the message
alternates with a reading of the spa temperature,
this may be a temporary problem. If only this
flashing message is displayed, the spa has been
deactivated.*
HFL
The sensors have recorded a substantial
difference in temperature. This may be due to a
problem of water flow.
LF
Persistent low water flow problems. (Appears the
fifth time the HFL message has been displayed in
24 hours). The heater has been deactivated but
all other functions of the spa will continue to
work normally.
dr
May be due to unsuitable level of water,
insufficient water flow or air bubbles in the
heater. The spa has been deactivated for 15
minutes.
dry
Insufficient water level in the heater. (Appears the
third time the dr message has been displayed.)
The spa has been deactivated.
ICE
Potential freezing conditions have been detected. No action is required. All the units in the spa will be
Nota: The diagnosis messages to solve possible breakdowns are mentioned in the section Diagnosis
Message of the control panel (Spa User Manual).
Action required
The control panel will not work until the energy supply to
the spa has been turned back on. Spa settings will be stored
until the next start-up.
Once the pump has been working for 2 minutes, the
temperature of the water will appear on the screen.
DO NOT GO INTO THE WATER. Take the spa cover off and let
the water cool down. Once the heater has cooled, switch
the system back on by pressing any button.
If the spa does not come back on, turn off the energy supply
to the spa and call your vendor or a service engineer.
DO NOT GO INTO THE WATER. Take the spa cover off and let
the water cool down. When the spa reaches 107°F/41.7°C,
it will automatically switch itself back on. If it fails to switch
back on, turn off the energy supply to the spa and call your
vendor or a service engineer.
If the problem persists, contact your vendor or a service
engineer. (The message may appear temporarily if the
system has overheated).
If the problem persists, contact your vendor or a service
engineer. (The message may appear temporarily if the
system has overheated).
If the problem persists, contact your vendor or a service
engineer.
If the water level is normal, check that the pumps are
primed. If the problem persists, contact your vendor or a
service engineer.
Follow the instructions for the HFL message. The spa's
heating function will not be automatically switched back on;
press any button to reset the system.
If the water level is normal, check that the pumps are
primed. Press any button to reset the system. This message
will reappear in 15 minutes.
If the problem persists, contact your vendor or a service
engineer.
Follow the instructions for the dr message. The spa will
not be automatically switched back on. Press any button to
reset the system manually.
automatically reactivated regardless of the conditions of
the spa. The spa will continue working for 4 minutes after
the heat sensors have detected a temperature of 45°F/7.2°C
or higher. An optional freeze sensor can be fitted to protect
the spa against extreme freezing conditions. Auxiliary freeze
sensors are recommended for colder climates. Consult your
vendor for details.
ENG
27

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