Troubleshooting; Specifications - Engel EngelDroid BOX EN1007Q Manual De Usuario

6

Troubleshooting

1、 No signal on the HDTV
Ø Check if the HDMI cable is securely connected.
Ø Check if you have selected the correct HDMI input on your HDTV.
Ø
Set the values of the tuner parameters correctly in the installation menu.
2、 Cannot turn on your product.
Ø
Check if the power connector has completely plugged into the DC socket of your TV.
Ø Check if the power supply is stable.
3、 Cannot connect to network
Ø Make sure the network cable is securely connected and he Ethernet work well.
Ø Make sure Wi-Fi network is connected and the security key for the encrypted network is correct.
Ø Make sure you select the correct IP address settings.
4、 Some HDTVs cannot display the entire picture
Ø Setup the screen ratio on your HDTV as automatic.
Ø On your HDTV, go to Android Setting >Display >Press Screen percent > adjust the percentage of
the screen size.
5、 The remote control does not work
Ø Make sure the batteries are good and they are inserted correctly in the remote control.
Ø Make sure no objects block the path between the remote control and the signal sensor area on the
product.
Ø Make sure the distance between the remote control and the box is no more than using meters.
Ø Check the batteries for power, and if exhausted replace the batteries in the remote control.
6、 No picture or sound
Ø Check if the Audio/ Video output connection from the product to TV correctly.
Ø Press the MUTE button Turn TV on.
7

Specifications

Specification
Hardware
Chipset
RAM
Flash
Network
Wi-Fi
Amlogic S805
DDR3 1GB
TLC 8GB
Built-in 802.11 b/g/n 2.4GHz
13