TROUBLESHOOTING
Symptoms
Directions do not
correspond to
the actual traffic
conditions.
The system reports
"Incorrect or
defective media"
System reports
"Incorrect code"
NAVIGATION key
does not work or
works only on the
500 mile scale.
System reports a
"System error."
If you should not find a solution for the problem turn to an authorized
service.
38
Possible cause / remedy
It is possible that the car position calculated by
the navigation system is incorrect at this instant.
The routing may have been changed and does not
correspond with the information stored on the map
DVD/CD.
DVD/CD possibly damaged
DVD/CD may not be C-IQ capable
DVD/CD is not for this system
Code was entered incorrectly. Code input needs to
be repeated.
Code was incorrectly transmitted by C-IQ service.
Contact the C-IQ Service to obtain the correct code.
An identical code was entered and was either already
activated or has expired. Check your code in "My
C-IQ.
The region or country may not be activated. Contact
C-IQ Service.
Your system requires service. Please contact the
installer or your dealer.