7 TROUBLESHOOTING
7.1 Alarm management
Alarms are indicated by an acoustic signal (if activated) and a message on the control panel.
In case of an alarm the shutdown procedure is automatically activated. Cancel the signal by pressing button P3 on
the remote control or the emergency panel and wait for the insert to reach OFF status. Eliminate the cause and
restart the insert according to the normal procedure described in this manual. Listed below are the alarms that can
appear on the control panel, with the causes and cures:
Signaling
Occurs in case of a power
AL 1
failure during the operation
POWER
phase
FAILURE
AL 2
Occurs in case of a fume
FUME
temperature detection probe
fault
PROBE
AL 3
Occurs if the probe detects a
HOT FUMES
high fume temperature
AL 4
Occurs when the fume
exhaust fan is faulty
FAN FAIL
AL 5
Pellets do not ignite in the
lighting phase
NO IGNITION
AL 6
The flame goes out during the
operation phases
NO PELLETS
AL 7
Occurs in case of intervention
THERMAL
of the auger duct temperature
safety thermostat.
SAF
In the work phase the insert
AL 8
detects a pressure lower than
NO NEG
the vacuum switch threshold
PRESS
setting
ALARMS - MESSAGES
Fault
Electrical system power failure
in the room where the insert is
installed
- Probe fault
- The probe is disconnected
from the board
- Overheating due to use of
the insert for too long
- The tangential fan is faulty or
not powered
- Excessive pellet load
- The fume fan is blocked
- The speed control sensor is
faulty
- No power to the fume fan
- The pellet hopper is empty.
- The heater is faulty, dirty or
incorrectly positioned.
- Incorrect pellet load setting.
- The pellet hopper is empty
- The pellet feed gearmotor is
faulty or not powered
- Overheating due to use of
the insert for too long
- Brazier clogged with
excessive accumulated ash
- The combustion chamber is
dirty
- The fume duct is blocked
- The fire door is not closed
- The overpressure valves are
open-jammed
- The vacuum switch is faulty
Possible causes
61
Cures
- Turn the insert OFF by
pressing button P4 and repeat
the lighting procedure
- Other reinstatement
operations must be carried
out by a service center
Reinstatement operations
must be carried out by a
service center
- Wait for the insert to cool and
repeat the lighting procedure
- Other reinstatement
operations must be carried out
by a service center
Reinstatement operations
must be carried out by a
service center
- Check the presence of
pellets in the hopper.
- Repeat the lighting
procedure
- Other reinstatement
operations must be carried
out by a service center
- Check the presence of
pellets in the hopper
- Repeat the lighting
procedure
- Other reinstatement
operations must be carried
out by a service center
Reset the safety thermostat by
pressing the reset button and
repeat the lighting procedure
- Check the cleanness of the
fume duct and the combustion
chamber, hermetic closure of
the door and the overpressure
valve. Then repeat the lighting
procedure
- Other reinstatement
operations must be carried out
by a service center
TOPFIRE 80 canalizzabile