Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and firmware updates. If these resources do not resolve
the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
150 Knowlton Way
Savannah, Georgia 31407
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Mon–Fri, 8:30AM–9:00PM EST
718-416-3197: Mon–Fri, 8:00AM–5:30PM EST
For your safety, never attempt to repair the device
yourself. Attempting to do so will invalidate the
warranty. Internal components of the device carry
a risk of electric shock.
No sound/electric power
Confirm that volume is adjusted.
Confirm that power cord connections to device and
wall outlet are secure.
Confirm that batteries are charged and properly
installed.
www.cobyusa.com
Saturdays, 9:00AM–5:30PM EST
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