Contact 1-800-762-1142 for assistance.
Do not return to place of purchase.
Troubleshooting
If the problem is:
Burner won't light
Burner won't stay lit
Burner flame is low
Note: Heater operates at reduced
efficiency below 40ºF (5ºC)
Emitter glows unevenly
Carbon build-up
Thick black smoke
Owner's manual and assembly instructions: 71400 portable outdoor heater
And this condition exists:
Gas pressure is low
Blockage in burner openings
Blockage in venturi tube
Blockage in gas line
Control knob is not in ON position
Bad thermocouple
Corrosion at thermocouple
Burner flame not touching
thermocouple
Gas pressure is low
Outdoor temperature is less than
40ºF and tank is less than 1/4 full
Control knob fully ON
Gas pressure is low
Heater not level
Burner tilted
Base is not on a level surface
Heater is level
Dirt or film on reflector and emitter
Blockage in burner
Then do this
Replace cylinder or canister
Clear blockage
Clean venturi
Check gas line for blockage
Turn control knob to ON
Replace thermocouple
Clean contact
Contact certified technican
Turn Control Knob OFF and replace
cylinder or canister
Use a full cylinder or canister
Check burner and all openings for blockage
Replace cylinder or canister
Level heater
Straighten burner
Place heater on a level surface
Clean burner
Clean reflector and emitter
Remove blockage and clean burner inside
and outside
3/3/03
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