Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE:
It is recommended that you select Test System to run a complete test on
your computer.
Option
Test Memory
Test System
Exit
2 After you have selected the Test System option from the main menu, the
following menu appears:
NOTE:
It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the computer.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
3 If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell.
NOTE:
screen. If you contact Dell, technical support will ask for your Service Tag.
4 If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
50
Quick Reference Guide
Function
Run the stand-alone memory test
Run System Diagnostics
Exit the Diagnostics
Function
Performs a quick test of devices in the system. This
typically can take 10 to 20 minutes.
Performs a thorough check of devices in the system. This
typically can take an hour or more.
Use to test a specific device or customize the tests to be
run.
This option allows you to select tests based on a
symptom of the problem you are having. This option lists
the most common symptoms.
The Service Tag for your computer is located at the top of each test