Troubleshooting
Problem: The cutter doesn't cut the tape.
Possible Cause:
1. Is the cutter clean?
2. Is the cutter pressure (overlap) set correctly?
3. Are the blades of the cutter dull or worn?
4. Is the shift shaft sticking?
5. The clutches may be worn. The solenoid may be faulty.
Problem: The heater doesn't heat.
Possible Cause:
1. Is the machine plugged in?
2. Is the machine turned on?
3. Is the thermostat set correctly?
4. There may be problems with the thermostat and heater
assembly.
Solution:
1. Clean the cutter blades (see the Maintenance section).
2. Adjust the cutter (see the Maintenance section).
3. Replace the cutter (see the Maintenance section).
4. Contact Marsh Shipping Supply Company, LLC for
assistance. REPAIRS SHOULD ONLY BE
PERFORMED BY QUALIFIED SERVICE PEOPLE.
5. Replace the clutches and/or the solenoid. REPAIRS
SHOULD ONLY BE PERFORMED BY QUALIFIED
SERVICE PEOPLE.
Solution:
1 Plug the machine into an appropriate power source.
2. Turn the power switch to ON.
3. Adjust the thermostat (see the Maintenance section).
4. You may need to replace the heater assembly cartridge.
Contact Marsh Shipping Supply Company, LLC for
assistance. REPAIRS SHOULD ONLY BE
PERFORMED BY QUALIFIED SERVICE PEOPLE.
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