KEN001BT25
TROUBLESHOOTING
Problem
Dehumi-
Low motor
difying
speed, low
capacity is
Temp. of the
low
outlet air
Dehumidifying
capacity is too low
Working for a long
time, but the room is
still humid
Too noisy
Water leakage
2. If you cannot solve the problem according to the method above, please contact please
contact a professional.
3. It is normal that the device has the sound of the coolant running.
4. It is normal that the warm air blows out from the outlet.
Possible causes
The capacitance of the fan motor and
compressor reduce
Refrigerant leaks
The filter is very dirty, the outlet or
inlet blocked by some
Humidity or temp. is too low
More than two devices are in the room Advise to using one device
The door or the window is open
There is water vapor source in the
room
Room space is too big
The dehumidifier is not suit
Check if the ground is flat
The device is not in right position
Using in cold weather, device
defrosts frequently and the ice near
the water outlet may not melted
completely and block the draining
hose.
Check if the draining hose is blocked
by some objects
Check if the draining hose is installed
correctly
EN
What to do
Change the capacitor
Please contact the dealer
Clean the filter or remove the objects
Advise to stop the device
Please close the door and the window
Please close the water vapor source
Use more dehumidifiers
Please choose the proper
dehumidifier with bigger capacity
Make sure the dehumidifier is on the
flat ground
Put it in right position
Please stop the device for a while,
make sure the ice melt
Clean up the draining hose
Install the draining hose correctly.
And make sure the hose is not kinked
anyway
14
Version: 5.0
28.08.2017