Frequently Asked Questions (FAQs)
Q1:
How do I reset my PL-N12?
With your PL-N12 switched on, use a pin to press and hold the Reset
button until the Wi-Fi LED starts blinking. When the power LED turns
green and the Wi-Fi LED is on, the reset process is completed.
Q2:
My devices cannot connect to the Internet.
•
Check your Internet connection.
•
Ensure that the powerline LED lights up on all your powerline de-
vices in the network. If they do not, try pairing the devices again.
•
Ensure that all your devices are in the same network.
•
Ensure that all the extenders and adapters are in the same electri-
cal circuit.
Q3:
My successfully-paired PL-N12 does not work after I moved it
to a new location.
•
Try to pair your extender with your adapter again. For details, see
Pairing devices via the Pair button.
•
Check for any possible interferences that may be too close to your
extenders or adapters such as air conditioners, washing machines,
and other electrical appliances.
•
Ensure that all your devices are in the same network.
•
Ensure that all the extenders and adapters are in the same electri-
cal circuit.
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