Denon Professional CONVOY Guia Del Usuario página 9

Troubleshooting
If the sound is distorted: Try lowering the volume control of your sound source, musical
instrument, or microphone. Also, try to reduce the overall volume of Convoy using the Master
Volume knob.
If there is too much bass: Try adjusting the Bass control on Convoy and on your sound
source to lower the bass level. This will allow you to play the music louder before clipping
(distortion) occurs.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If you can't hear the microphone over the music volume: Turn down the music volume
from your source.
If you can't hear your instrument: Check the setting of the Line/Mic/Wireless Mic switch. If
you are using an instrument with passive pickups, set the switch to the Mic setting.
If you can't play music from a flash drive: The USB port is only for charging USB devices.
If you cannot connect your audio device to Convoy via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Convoy as close together as
possible while trying to connect. Make sure both the audio device and Convoy are
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Convoy to disconnect Convoy from any other audio
device and restart the search process. If this does not work right away, power off Convoy
and then power it back on. See
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Convoy before, find Convoy in the list of
available or previously connected devices in your audio device's Bluetooth menu, tap the
"gear" or "i" icon located next to it and then select Unpair or Forget. Turn Convoy off
and back on and try pairing again once it reappears in your available devices list.
Note: If Convoy has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
Pairing a Bluetooth Device for more information.
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