Troubleshooting
If you experience a problem with the unit, please take a moment
to review the following information before requesting service.
Moreover, the problem might be caused by something other than
this unit. Please also check the operation of the connected units.
If this unit still does not operate correctly, contact the retailer where
you purchased the unit.
General
The unit does not turn on.
e Insert the power plug into an outlet.
e Check the connection of the power cord to this unit.
The unit automatically turns off.
e This is because the automatic power saving function turned it
off. Turn the unit on again. Change the automatic power saving
function time if necessary (page 26).
Remote control does not work.
e Turn the main unit on (page 16).
e If the batteries are exhausted, replace both of them with new
ones (page 9).
e The remote control will not work if there is an obstruction
between it and the main unit. Point the remote control at the
front panel of the unit from a distance of less than about 7 m (23
ft) (page 9).
A television or other device is operating improperly.
e The use of this unit's remote control might cause some tele-
visions with wireless remote control functions to operate
incorrectly.
Cannot play back a CD or Super Audio CD.
e Press the MODE button repeatedly to select "CD/SACD" (page
21).
e Load the disc correctly. If the disc is upside down, reload it with
the labeled side up.
e If the disc is dirty, wipe it clean (page 9).
e If condensation has occurred inside this unit, turn it on and leave
it for 1-2 hours (page 28).
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding. After pressing a button, wait momentarily for
the unit to respond.
There is noise.
e Place the unit as far away as possible from TVs and other devices
that have strong magnetism.
No sound is output from the speaker. The sound is distorted.
e Check the connections with the amp and the speaker (page
10).
e Adjust the volume of the amplifier and other devices.
e If the disc is dirty, wipe it clean.
e Super Audio CD digital audio cannot be output from the digital
audio output connectors.
e No sound is output when playback is paused. Press the play (7)
button to resume ordinary playback.
e Check the analog audio output setting (page 26).
Digital recording is not possible on connected external
equipment.
e You cannot record the digital audio signal as is from a disc that
has copy-protection.
Noticeable difference in volume between CDs and Super
Audio CDs.
e You might notice volume differences between ordinary CDs and
Super Audio CDs. This is the result of differences between their
data recording methods, mastering and authoring.
Clock sync
The CLOCK indicator does not stop blinking.
e Set clock synchronization to OFF when not using it.
e Synchronization with the clock signal being input might not be
possible. Check the connections of the clock sync connectors
and the settings of the connected device.
A cyclical humming noise is being output.
e If a cyclical humming noise is being output when using clock
sync mode, the connected device might not be in clock sync
mode. Check the connections of the clock sync connectors and
the clock sync setting of the connected device.
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