IMPORTANT - Never remove the connections cover without first unplugging the heater from the mains.
THE MANUFACTURER reserves the right to modify the characteristics and specifications of the products
without prior warning.
5. CONDITION OF THE GUARANTEE
The Guarantee for ROINTE'S heaters is a commercial guarantee that is offered by us in our capacity
as manufacturer, in addition to and independently from the rights that you receive from the seller as
a result of the purchase, which are regulated by the laws applicable in the title V of the Real Decreto
Legislativo 1/2007, 16 of November, remaining independent to and compatible with those granted by
the current commercial guarantee.
5.1. What does the Rointe heaters guarantee cover?
The Guarantee for ROINTE's heaters that we offer as manufacturer covers, over a term of two years
from the appliance delivery date the repairs made by ROINTE's Official Technical Assistance Service
on any faults that exist at the time of the delivery of the heater. It will be understood that the appliance
always conforms with and meets the following requisites:
The guaranteed appliance will correspond to those that have been expressly destined by the manufacturer
for sale and installation, following all the current and applicable regulations. It will comply with the
description given by ROINTE in the catalogues, web, instruction and installation manuals. It will be suitable
for use in a manner typically applied to appliances of the same type. It will offer the quality and expected
performance of appliances of the same type. The failure of any of the above that occur within the first
six months after the purchase invoice date, the warranty date, or the completed guarantee card date, is
assumed, unless proved to the contrary, to have existed at the moment of delivery. After this period, up to
the end of the two year period, it will be up to the user to prove that any appearance of failure to conform
to the requisites existed at the time of the delivery of the apparatus.
In addition, the guarantee covers during both years from the date of purchase the cost of those
components that are replaced by Rointe's Official Technical Assistance Service.
In addition the electric water heater is a guaranteed for 7 years from the date of purchase, provided
that an annual inspection of the condition of the magnesium anode is made by the Official Technical
Assistance Service and it is replaced when there is excessive erosion. Remember that while the heater
is being repaired or replaced, the period during which you can excercise your rights with the seller,
and those that are offered in addition by ROINTE's heater guarantee, will be temporarily suspended
until the repaired or substitue heater is delivered, from which time the unused guarantee period will
be available, with a minimum period of 6 months in all cases.
EXCEPTIONS: The following cases state exceptions from the present guaranteed cover, for which all
repairs will be charged to the user:
Damage caused deliberately, through negligence, or wrong use of the water heater by the client or
third parties.
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