Before You Call
TROUBLESHOOTING
GUIDE
CONCERN
APPLIANCE OPERATION
Appliance does
not run.
Appliance runs too
much or too long.
Interior temperature
is too cold.
Interior temperature
is too warm.
External surface tem-
perature is warm.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result
of defective workmanship or materials in this appliance.
POTENTIAL CAUSE
• Appliance is plugged
into a circuit that has a
ground fault interrupt.
• Temperature control
is in the OFF position.
• Appliance may not
be plugged in or
plug may be loose.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Room or outside
weather is hot.
• Appliance has recently
been disconnected for
a period of time.
• Large amounts of
warm or hot food have
been stored recently.
• Door is opened too
frequently or too long.
• Door may be
slightly open.
• Temperature Control
is set too low.
• Gasket is dirty,
worn, cracked, or
poorly fitted.
• Temperature Control
is set too low.
• Temperature Control
is set too warm.
• Door is kept open too
long or is opened
too frequently.
• Door may not be
seating properly.
• Large amounts of
warm or hot food
may have been
stored recently.
• Appliance has re-
cently been discon-
nected for a period
of time.
• The external walls
can be as much as
30°F warmer than
room temperature.
15
COMMON SOLUTION
• Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
• See Setting the Temperature Control Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time-
delay fuse. Reset circuit breaker.
• Check house lights. Call local electric company.
• It's normal for the appliance to work
harder under these conditions.
• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Warm air entering the appliance causes it
to run more. Open doors less often.
• See "DOOR PROBLEMS" in Before You Call.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket (See "Care and
Cleaning Tips"). Worn, cracked or poorly
fitting gaskets should be replaced.
• Turn the control to a warmer setting. Allow
several hours for the temperature to stabilize.
• Turn control to a colder setting. Allow sev-
eral hours for the temperature to stabilize.
• Warm air enters the appliance every time the
door is opened. Open the door less often.
• See "DOOR PROBLEMS" in Before You Call.
• Wait until the appliance has had a chance
to reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
• This is normal while the compressor works
to transfer heat from inside the cabinet.