FREQUENTLY ASKED QUESTIONS
For what ages of dogs can I use
We recommend using the trainer with dogs 6 months
the trainer?
and older.
For which breeds can the trainer
You can use the trainer with any breed of dog. The
be used?
trainer weighs 75g – please limit the length of training
sessions if your dog is very small.
How long does the battery last?
The battery has a standby time of up to 30 hours. Plea-
se turn the trainer off after your training session to
prevent premature battery drain.
What ingredients does the spray
Our sprays contain the ozone-friendly aerosol HFO-
contain?
1234ze. PetTec Spray is packaged in Germany and is
environmentally friendly, non-toxic, and suitable for
people and dogs with allergies.
Which sprays can I use?
Please be sure to use only our PetTec Spray. Sprays
from other manufacturers could harm your dog and/
or damage the trainer.
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TROUBLESHOOTING
My trainer is not responding.
Step 1: Check to ensure that the batteries are
correctly inserted in both devices and the slide bar on
the trainer is set to "ON".
Step 2: Change the batteries in the remote control and
the trainer.
Step 3: If the problem still persists, please contact
customer service at
Spray constantly leaks from the
In rare cases, the system may be leaky so that the
trainer.
spray leaks out when the trainer is filled. If this
occurs, please contact our customer service at
www.PetTec.com.
The remote control has a poor
Weak batteries and other obstacles such as trees,
range.
walls, bushes, or other transmitters in the area can
reduce your remote control's range considerably.
First try inserting new batteries. If the remote con-
trol's range in an open area is still severely limited,
please contact customer service at
You can find further information about our products, troubleshooting, and helpful tips for
training and using our trainers at:
www.pettec.com/support
Battery disposal:
In accordance with the Battery Ordinance, we are required to inform you, as a consumer, of the following: you are legally required to
return your batteries after use. You can return them at our retail outlets, a local collection point, or another local retailer. Batteries
containing hazardous substances are labeled with a crossed-out trash receptacle and the chemical symbol (Cd, Hg, or Pb) of the heavy
metal it contains.
Declaration of Conformity in accordance with the Radio and Telecommunications Terminal Equipment Act (FTEG), and Directive 1999/5/
EC (R&TTE) Declaration of Conformity are viewable at www.PetTec.com/konformitätserklärung
www.PetTec.com.
www.PetTec.com.
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