TROUBLESHOOTING GUIDE
COOLING
Problem
Refrigerator or
freezer section is too
warm.
ICE
Problem
Ice has bad taste or
odor.
Icemaker is making
too much ice.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and
back again through air vents in the wall dividing the two sections.
Locate air vents by using y
compartment.
Doors are opened often or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To
Unit is installed in a hot location.
The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
Adding food warms the compartment requiring the cooling system to run. Allowing hot
food to cool to room temperature before putting it in the refrigerator will reduce this
Doors are not closed correctly.
See the "Doors will not close correctly or pop open" section in the Troubleshooting.
Temperature control is not set correctly.
If the temperature is too warm, adjust the control one increment at a time and wait for the
temperature to stabilize.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each compartment may rise slightly and
temperature has been restored once the defrost cycle has completed.
Water supply contains minerals such as sulfur.
NOTE:
odor/taste in all water supplies.
Icemaker was recently installed.
Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
See the Care & Cleaning section for more information.
The ice storage bin needs to be cleaned.
Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
Empty the ice bin. If your icemaker is e
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
Possible Cause & Solution
Possible Cause & Solution
d to be installed to eliminate taste and odor problems.
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