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FIRMWARE REINSTALLATION
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Your MP4 Energy™ has an operating system installed, usually called firmware, that
sometimes needs to be reinstalled.
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The process is easy, but has to be performed carefully, and only when it is really
necessary. If you see that the player halts, reboots randomly, or you have problems
to access the memory content from your computer, those are signs that the
firmware might be damaged you should reinstall the latest version available.
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IMPORTANT: First of all, make a backup of the files inside the MP4 Energy™
2010/2020/2021 that you want to keep and disconnect the device from your PC,
since during the firmware reinstallation the memory will be formatted and erased.
It is also is very important to make sure that your computer is virus-free and has no
halt/lock problems.
Follow these steps to reinstall the firmware:
1.
Insert the bundled Driver CD in a CD/DVD drive of your computer (NOTE: if you
have Windows Vista, it is very important to download the latest version of the
firmware from our website www.energysistem.com). Be sure that the firmware you
are installing is for your model, otherwise you will damage the device.
2.
The CD main menu will autorun. Selecct "Install MP4 Energy™ Firmware Utility".
You can run the installation wizard directly with the file "setup.exe" inside the
"Firmware" folder should the autorun not load.
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FIRMWARE REINSTALLATION
3.
Go through the installation steps by pressing "Next".
4.
Once the installation has finished, run the application through "Start">"All the
programs"> and run "Firmware Update".
5.
Press "Open" and select the firmware file named after your Energy model
(ie. Energy2010.rfw)
6.
In that moment, power on your MP4 Energy™, select SETTINGS > SYSTEM >
UPGRADE option and choose "Yes".
7.
Plug the device to your computer using the included USB 2.0 cable.
8.
Press the "Update" button.
9.
Wait until the process ends (around 10 min.). The "Update" button will activate again
and the text "Firmware Update Successful" will appear. Press the "Exit" button.
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