ENERGY SISTEM ENERGY 2010 Manual De Usuario página 30

FIRMWARE REINSTALLATION
10. Disconnect your MP4 Energy™ by using the Safe Hardware Extraction icon which
is usually next to the windows system clock, and wait until the system confirms
that the device can be removed.
11. Unplug the USB cable, power on the device and wait until the main menu appears
on screen. (a System Init... message may appear for a few seconds).
12. Connect the player again to the computer with the USB 2.0 cable.
13. At "My PC", double click over the drive that represents the internal memory of the player.
14. A message will pop-up explaining that the drive doesn't have format. It will ask if
you want to format the drive. Choose "Yes".
15. The format window will appear. Check the "Fast format" option and clic the "Start"
button.
16. Once the format procedure has finished, press "Close".
17. You can copy again data to your MP4 Energy™ and enjoy it right away.
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TROUBLESHOOTING
1. Why I cannot play some MP3 files?
The MP3 file has to follow some standards like MPEG1/MPEG2/MPEG 2.5 layer 3.
Otherwise, the file must be converted using a software application.
2. My player doesn't power on and my computer doesn't detect it, what can I do?
It is possible that there is a problem with the firmware. Please check the user
manual section "FIRMWARE REINSTALLATION".
3. Why I cannot play some WMA files?
Make sure that you are not coding the WMA files with DRM.
4. Why can't i see the image, video or text files while using the music browser?
You will only see the files in memory associated to the browsing you are doing
(music files for Music, image files for Photo, etc...) To view all the files in memory
at once, choose the "Browser" option in the main menu.
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