Troubleshooting:
Should you have any problems with your device, please consult the table
below and action the suggested solutions provided, in accordance with the
instructions in this booklet.
Symptom
No Power
Little or No Mist
Unit is leaking
water
If you experience further difficulty please contact your amora™ retailer
Possible cause
Power supply is not
connected
The USB Port your
Scent Hub is connected
to may be faulty
Water level in Water
Tank is too low
Water level in Water
Tank is too high
Ceramic disc needs
cleaning
Top Cover is not sitting
correctly
Air Inlet is obstructed
Top Cover is not sitting
correctly
Solution
Use the cable provided to connect
your device to a USB port. Press
the Power/Light Button.
Connect the scent hub to a
different USB Port
Refill the Water Tank
Disconnect the device from the
USB Port and carefully pour out
water until the level is at or below
the Max Fill Level
Clean the Water Tank and
Ceramic Disc
Ensure the Top Cover is correctly
placed on top of the base unit
Disconnect your scent hub from
the USB Port. Carefully check the
Air Inlet, cleaning if necessary to
remove any obstruction
Ensure the Top Cover is correctly
placed on top of the base unit