Technical Support - D-Link DPR-1061 Guia De Instalacion

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Guía de instalación rápida (50 páginas)

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Troubleshooting

1. How do I configure my DPR-1061 print server without the CD?

•

To access the print server's web configuration, please enter the following into the

browser.

dlink-XXXXXX (where XXXXXX is the last 6 characters of the MAC address stated on

the label)

For example if the MAC address is 00179A5CAACF, you would enter dlink-5CAACF

into the browser.

2. How do I factory reset my DPR-1061 print server?

• Ensure the print server is powered on.

• Press and hold the reset button on the rear of the device for 20 seconds.

Note: Resetting the print server to factory default will erase the current configuration

settings. To re-configure your settings, please repeat the Quick Installation process.

3. What printers are compatible with my D-Link print server?

• A printer compatibility list is provided within the manual. For the most up to date printer

compatibility list, please refer to www.dlink.eu.

4. What can I do if my print server is not working correctly?

• Check the LEDs on the print server. The Power, ACT and Printers should be on.

• Check that all the cables are firmly connected at both ends

• Power the print server off for 20 seconds, and then power it back on.

5. My scanning software fails to detect the printer through the DPR-1061

• Check that your multi-function printer is supported. Please refer to question 3.

• Check that the printer is linked via the D-Link PS-Link software.

6. How do I setup a printer under Mac OS X?

• Please refer to the manual in the CD for detailed instruction on the installation of DPR-

1061 under Mac OS X.

D-Link UK & Ireland Technical Support over the Telephone:

BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue). Other carriers

could be lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm

€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm