Corrective Action; After-Sales Service And Application Service - Bosch ART 23-18 LI Manual Original

OBJ_BUCH-1981-002.book Page 15 Tuesday, January 28, 2014 3:51 PM
Troubleshooting
d.c.
Problem
Blade guard can not be mounted over
cutting disc
Trimmer fails to operate
Trimmer runs intermittently
Garden product labours
Garden product does not cut
Increased vibration
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0844) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Bosch Power Tools
Possible Cause
Incorrect assembly
Battery discharged
Battery too hot/cold
Internal wiring of garden product dam-
aged
On/Off switch defective
Grass too high
Cutting blade damaged
Cutting blade damaged
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
English | 15

Corrective Action

Remove cutting disc and mount blade
guard again
Recharge battery; also see "Battery
Charging"
Allow to cool/warm
Contact Service Agent
Contact Service Agent
Cut in stages
Replace the blade
Replace the blade
F 016 L81 061 | (28.1.14)