Troubleshooting Table - Kohler ProFlex Serie Guia De Instalacion

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Troubleshooting Table

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.
Symptoms
1. Whirlpool does not
p
start/stop.
start/stop
2. Motor starts, all jets
are not functioning.
g
3. Whirlpool stops
p
p
automatically
automatically
before 18 minutes.
before 18 minutes.
4. Pump does not
prime. (Models
with wooden
support blocks
only.)
5. Noisy operation.
6. Heater does not
operate
operate.
Kohler Co.
Probable Causes
A. No power to motor.
B. Air actuator does not work.
C. Air actuator tubing is disconnected,
loose, kinked, plugged, or damaged.
D. Motor/pump does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. GFCI trips.
B. Suction blocked.
C. Jets are blocked.
D. Motor overheated and protection
device activated.
A. Pump shimmed too high. (Models
with wooden support blocks only.)
A. Pump banding straps have not been
cut. (Models with wooden support
blocks only.)
B. Dislodged jet O ring.
A. No power to heater.
B. Water temperature exceeds 104_F
(40_C).
C. Heater does not work.
Recommended Action
A. Set/Reset GFCI breaker; check wiring.
B. Replace air actuator.
C. Connect, straighten, clean, or replace air
actuator tubing.
D. Rebuild or replace motor/pump.
A. Rotate jet trim ring counterclockwise to
open.
B. Reinstall jet; check for O ring damage.
C. Remove blockage.
A. Identify source of fault, and correct.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at motor vents.
Remove blockage and allow motor to
cool.
Check for suction blockage. Remove
blockage and allow motor to cool.
Check for jet blockage. Remove blockage
and allow motor to cool.
A. Lower pump support bracket. (Models
with wooden support blocks only.)
A. Cut pump banding straps with tin snips.
(Models with wooden support blocks
only.)
B. Remove jet, replace and lubricate O ring,
and reinstall jet.
A. Reset GFCI.
B. Allow water to cool, heater will
re engage.
C. Replace heater.
13
B
1011090-2-

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