STRATA_HEAT
Wi-Fi Thermostat
™
may cause undesired operation of the device.
GROUND FAULT CIRCUIT INTERRUPTER (GFCI)
GFCI Notice
The GFCI feature is used to detect any leakage of current from your
heating system. During a ground fault the two lines of the load will be
cut off. Once your thermostat is installed and connected to a power
supply you can test the GFCI function by increasing the set temperature
until heating is on - the heating up icon( ) will be illuminated - and
pressing the "TEST" button. If your test is successful you will see the
GROUND FAULT screen and you will need to hold "cancel" for 3 seconds
in order to restore heating operation.
However if the thermostat detects that one of the relays has FAILED to
open correctly you will see the CONTROL FAULT screen and the TEST LED
will illuminate. In the following circumstances you should immediately
isolate the power supply to the thermostat and contact LATICRETE
customer service:
1. Press the TEST button when heating is on (the heating up icon( )
will be illuminated) and the screen does not display GROUND FAULT or
cut power to the load.
2. The thermostat shows the GROUND FAULT screen during normal
operation.
3. The thermostat shows the CONTROL FAULT screen.
Note: The GFCI test should be carried out monthly.
FAQS
STRATA_HEAT™ Wi-Fi Thermostat Setup
Q. HOW DOES THE STRATA_HEAT™ WI-FI THERMOSTAT CONNECT
TO THE INTERNET?
A. It connects through Wi-Fi to your router. You will find your network
on the screen and enter the password like you would on a smartphone.
Q. WHAT TYPE OF SECURITY IS USED WITH MY DATA?
A. The MySTRATAHEAT servers communicate using AES128 encryption
with SHA256 hashing. mystrataheat.com is protected using SSL
technology – the same type used with online banking.
Q. DOES THE STRATA_HEAT WI-FI THERMOSTAT WORK OVER 3G?
A. Both your STRATA_HEAT™ Wi-Fi Thermostat and the device you
are using to control it (iPad, smartphone, laptop etc.) need to be
connected to the internet. They do not need to be connected to the
same Wi-Fi network. For example, your STRATA_HEAT Wi-Fi Thermostat
can be connected to your home internet network and your smartphone
can be connected to a different 3G network while you're out and you'll
be able to control your STRATA_HEAT Wi-Fi Thermostat remotely.
Q. HOW DO I ADD A CUSTOM BACKGROUND?
A. On the home page of mystrataheat.com, click the cog for 'Room
Settings'. Scroll to the bottom for custom background. Here you can
upload an image. This can take approximately 10 minutes for the
thermostat to upload. To change the background from your
STRATA_HEAT Wi-Fi Thermostat, select menu, settings and then go to
display & audio. Go to background and choose uploaded.
5
Easy Setup Guide