This product can ONLY use for cleaning of textiles such as mattresses, blankets, pillows, sofas,
etc.
If the power cord is damaged, please ask for professional help of the manufacturer and other
professionals for safety reasons.
Trouble Shooting
If fault remains after adopting the following solutions, contact after sale service or local
distributor immediately.
Problems
Possible Reasons
Power cord is not firmly inserted.
Power Failure
No power on socket.
Power switch not pressed.
Suction port clogged.
Dust accumulation on filter.
Low suction
power
Dust accumulation on cyclone.
Dust accumulation on filter.
The UV function is automatically
off for safety reasons or weak
reflection of object.
The machine operates on the same
position for a long time.
UV tube failure
The machine is placed upright.
Sensor window is contaminate.
UV light damage.
Dust cup full.
Suction port clogged.
Automatically
turned off
Filter blocked.
Brushroll tangled with foreign matter.
Brushroll
failure
Belt broken.
Solution
Insert the power cord firmly.
Check the socket.
Press the On/Off button.
Clean up suction port.
Clean up the filter.
Clean up cyclone.
Clean up filter.
The UV function operates on the
condition of less than 5CM height
from the object.
Move the machine forward and
backward
Machine tilted no more than 30
degrees.
Clean the sensor window with a
half-dry cloth.
Contact after-sale service.
The machine will automatically
turn off to prevent the motor under
long operation. If the machine
automatically turned off , please
clean up the dust cup and filter,
unplug power cord and reuse if
after 2 hours.
Remove the cover and clean up
brushroll according to user guide.
Remove the cover according to
user guide and check the belt. If
broken, contact after-sale to repair.
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