TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. WHY AM I UNABLE TO CONNECT TO MY MOBILE INTERNET SERVICE?
Check to make sure the SIM card is installed properly, and that your SIM card has 3G data
service. Also, make sure that antivirus software is not blocking your connection.
2. HOW DO I CONFIGURE MY DWR-720 ROUTER OR CHECK MY WIRELESS NETWORK
NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Power on the DWR-720 and connect it to your PC using the supplied Micro-USB cable.
- Open a web browser and enter the router's IP address: http://192.168.0.1
- Log into the router using the default username admin, leave the password field blank.
- Once logged in, you can use the wizard to view the wireless network name and password of
your router or make changes manually.
Note: If you have changed the password and cannot remember it, you will need to reset the
router to factory defaults.
3. HOW DO I RESET MY DWR-720 TO FACTORY DEFAULT SETTINGS?
- If you cannot remember your router's administrator password or wireless network settings,
you may reset the DWR-720 to default settings by removing the battery cover and using an
implement such as a straightened paperclip to press and hold the reset button on the router for
5 seconds.
Note: Resetting the router to factory default will erase the current configuration settings.
TECHNICAL SUPPORT
4
dlink.com/support
DWR-720