English
Smart Wi-Fi Plug
Troubleshooting
1. What devices can I control with the Smart Plug?
You can control lights, fans, humidifiers, portable heaters, and
any small appliances in accordance with the Smart Plug's
specifications.
2. What should I do when I can't turn devices on or off?
•
Make sure the devices connected to the Smart Plug are turned
on.
•
Make sure your mobile device and the Smart Plug are
connected to the same network.
3. What should I do when the Wi-Fi LED is lit solid red?
A solid red indicates no network connection, or that the
App-Config process has failed. You can:
•
Check your network connectivity.
•
Check for Wi-Fi interference or relocate the Smart Plug to
another location within the signal range.
•
Repeat the App-Config process.
•
Factory reset the Smart Plug and try to add it again.
4. How do I pair the Smart Plugs with Amazon Echo?
Visit www.tp-link.com/en/faq-944.html or within the Kasa Help
section for pairing instructions.
4
Press and hold (for 5 seconds) until the Wi-Fi
LED blinks amber and green alternately to
initiate the App-Config process.
Press and hold (for 10 seconds) until the Wi-Fi
LED blinks amber rapidly to factory reset the
Smart Plug.
Blinking Amber and Green:
initiated.
Blinking Green:
Solid Green:
Connected to the network.
Blinking Amber:
Solid Amber:
Rebooting.
Solid Red:
No network connection.
Solid Green:
The Smart Plug is switched on.
Off:
The Smart Plug is switched off.
App-Config mode
Connecting to the network.
Factory reset.
Smart Wi-Fi Plug