Troubleshooting Guide
Always turn off power before inspecting the Color Changing Fountains. Failure to
observe this precaution can result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the
problem persists, contact your dealer.
Problem
Remote is not working
(no indicator light)
Remote is not working
(indicator light is on)
LED light will
not illuminate
LED color differs
from remote control
Multiple lights display
different colors when
connected to the
same splitter
Possible Cause
No batteries / batteries
dead
Remote is not synced with
Control Module
No power to outlet
No Power to LED
LED is broken / defective
Improper connection
between LED light and
control module
Controller failure
Improper connection
between LED light and
3-way splitter
Controller failure
Possible Solution
Put in new batteries.
Refer to synchronizing the
remote instructions on page 5.
Confirm power to outlet.
Check all connections, ensure
cord is not cut or damaged.
Replace LED bulb
Inspect connection / align
arrow on plugs
Contact Dealer for repair /
replacement
Inspect connection / align
arrow on plugs
Contact Dealer for repair /
replacement
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