Before You Call
CONCERN
Louder sound
levels whenever
appliance is on.
Longer sound
periods when
compressor comes
on.
Popping or cracking
sound when
compressor comes
on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
Moisture forms on
inside appliance
walls.
Moisture forms on
outside of freezer.
Odors in
appliance.
Door will not close.
POTENTIAL CAUSE
Modern cooling
appliances have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
Appliance operates
at higher pressures
during the start of
the ON cycle.
Metal parts undergo
expansion and
contraction, as in hot
water pipes.
Refrigerant (used for
cooling) is circulating
throughout the system.
Appliance is not
1.
level. It rocks on the
floor when it is
moved slightly.
Floor is uneven or
2.
weak. Appliance
rocks on floor when
it is moved slightly.
Appliance is touching
3.
the wall.
Weather is hot and
1.
humid.
Door may not be
2.
seating properly.
Door is kept open
3.
too long, or is
opened too
frequently.
Door may not be seat-
ing properly, causing
the cold air from inside
the freezer to meet
warm moist air from
outside.
Interior needs to be
1.
cleaned.
Foods with strong
2.
odors are in the
appliance.
Unit is not level. It
1.
rocks on the floor
when it is moved
slightly.
Floor is uneven or
2.
weak. Unit rocks on
floor when it is
moved slightly.
COMMON SOLUTION
This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
This is normal. Sound will level off or disappear
as appliance continues to run.
This is normal. Sound will level off or disappear
as appliance continues to run.
This is normal.
Level the unit. Refer to Leveling in the First
1.
Steps section of this Use & Care Guide.
Ensure floor can adequately support
2.
appliance.
Move appliance slightly. Refer to Leveling in
3.
the First Steps section after moving if
necessary.
This is normal.
1.
See Door Will Not Close in this Before You
2.
Call section.
Open the door less often.
3.
See Door Will Not Close in this Before You Call
section.
Clean interior with sponge, warm water, and
1.
baking soda.
Cover the food tightly.
2.
This condition can force the cabinet out of
1.
square and misalign the lid and lid seal.
Refer to Leveling in the First Steps section of
this Use & Care Guide.
Refer to Leveling in the First Steps section of
2.
this Use & Care Guide.
11