10. Troubleshooting
10.1 No sound
• Check that the power supply plug is fully inserted into the
mains socket and the other end is properly connected to
the power supply socket on the transmitter.
• Make sure that the power on/off switch on the head-
phones is in the ON position.
• The battery in the headphones may have insufficient
remaining charge. Charge the battery.
• Check that your TV, hi-fi system or audio source is
switched on and a channel is correctly configured to send
an audio signal.
• Increase the volume using the control on the head-
phones.
• The connected audio/video device may not be in playback
mode. Please start the playback.
• The output volume of the audio source may be too low.
Adjust the volume accordingly.
10.2 Distortion
• Press the Tune button.
• Set a different frequency channel (1, 2 or 3). Then press
the Tune button again.
• The battery in the headphones may have insufficient
remaining charge. Charge the battery.
• Increase the volume using the control on the head-
phones.
• The distance between the headphones and the trans-
mitter may be too great. Move the two devices closer
together and turn the headphones in the direction of the
transmitter.
• The input level of the audio signal may be too low.
Increase the volume of the audio source.
11. Care and Maintenance
Only clean this product with a slightly damp, lint-free cloth
and do not use aggressive cleaning agents.
12. Warranty Disclaimer
Hama GmbH & Co. KG assumes no liability and provides no
warranty for damage resulting from improper installation/
mounting, improper use of the product or from failure to
observe the operating instructions and/or safety notes.
13. Service and Support
Please contact Hama Product Consulting if you have any
questions about this product.
Hotline: +49 9091 502-115 (German/English)
Further support information can be found here:
www.hama.com
4
14. Recycling Information
Note on environmental protection:
After the implementation of the European Directive
2012/19/EU and 2006/66/EU in the national legal
system, the following applies: Electric and
electronic devices as well as batteries must not be
disposed of with household waste. Consumers are obliged
by law to return electrical and electronic devices as well as
batteries at the end of their service lives to the public
collecting points set up for this purpose or point of sale.
Details to this are defined by the national law of the
respective country. This symbol on the product, the
instruction manual or the package indicates that a product
is subject to these regulations. By recycling, reusing the
materials or other forms of utilising old devices/Batteries,
you are making an important contribution to protecting our
environment.
15. Declaration of Conformity
Hereby, Hama GmbH & Co KG declares that the
radio equipment type [00131974] is in compliance
with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following
internet address:
www.hama.com -> 00131974 -> Downloads.