Defiant DFI-5892-WH Guía Para El Uso Y Cuidado página 14

Troubleshooting (continued)
Problem
The lights stay on
continuously.
The lights flash on and off.
The light fixture is not
responding to the app.
The app is not finding the light
fixture.
Motion notifications are not
being sent to the app.
Possible Cause
□
The motion sensor may be picking
up a heat source, such as an air
vent, dryer vent, or brightly painted,
heat-reflective surface.
□
The motion sensor is in manual
mode.
□
The light fixture is wired through a
dimmer or timer.
□
The light fixture is on the same
circuit as a motor, transformer, or
fluorescent bulb.
□
Heat or light from the lamp heads
may be turning the motion sensor
on and off.
□
Heat is being reflected from other
objects and may be turning the
motion sensor on and off.
□
The light is offline (the system name
and image are gray).
□
The light is unable to connect to the
wi-fi (the system name and image
are gray).
□
The light may have been deleted
from the account.
□
Notifications are turned off in the
app.
□
Motion is not being detected inside
the camera's detection zone.
14
Solution
□
Decrease the "Motion Detection"
setting or reposition the motion
sensor.
□
Turn the manual mode option to
Off or Auto. See Using manual
mode on page 12.
□
Do not use a dimmer or timer to
control the light fixture. Replace
the dimmer or timer with a
standard on/off wall switch.
□
Install the light fixture on
a circuit without motors,
transformers, or fluorescent
bulbs.
□
Reposition the lamp heads away
from the motion sensor.
□
Decrease the "Motion Detection"
setting or reposition the motion
sensor.
□
Ensure the light has power.
□
Ensure the light is connected to
the wi-fi router.
□
Turn the power to the light off.
Wait 30 seconds and turn the
power on. Wait 60 seconds for
the light to boot-up.
□
Reconnect the light to the app
(see step 4, page 9).
□
Turn notifications on in the app
(see step 8, page 10).
□
Re-aim the motion sensor
to cover the desired area or
increase the "Motion Detection"
setting.