Technical Support - D-Link DP-300U Guia De Instalacion

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Guía rápida de instalación (62 páginas)

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Troubleshooting

1. How do I configure my DP-300U print server without the CD?

•

To access the print server's web configuration, please enter the following into the

browser.

dlink-XXXXXX (where XXXXXX is the last 6 characters of the MAC address stated on

the label)

For example if the MAC address is 00179A5CAACF, you would enter dlink-5CAACF

into the browser.

2. How do I factory reset my DP-300U print server?

• This can be done through the web configuration in MAINTENANCE under

Save/Restore Settings. Click on Restore Device tab.

3. What printers are compatible with my D-Link print server?

• A printer compatibility list is provided within the manual. For the most up to date printer

compatibility list, please refer to www.dlink.eu.

4. What can I do if my print server is not working correctly?

• Check the LEDs on the print server. The power, ACT, USB or LPT should be on.

• Check that all the cables are firmly connected at both ends

• Power the print server off for 20 seconds, and then power it back on.

5. How do I setup a printer under Mac OS X?

• Open the "Printer Setup Utility" which can be found in the /Applications/Utilitys

• Click Add printer and select " IP Printer"

• Select "Line Printer Daemon-LPD" form the "Protocol" list

• Enter the TCP/IP (or DNS name) of the printer into the "Address" box and enter queue

name into "Queue box".

• Select the make of the printer from the "print Using" list.

• Select printer model from "model list"

• Click Add The printer will be available from the "printer List ".

• Select "Quit" from the menu and the setup is now complete

D-Link UK & Ireland Technical Support over the Telephone:

BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue). Other carriers

could be lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm

€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm