Troubleshooting Q&A - Royal Prestige maXtractor ULD-322NB Manual De Usuario

TROUBLESHOOTING Q&A
When there is no power to the maXtractor™:
• Check if the power cord is properly plugged in.
• Check if the hopper and the juicing bowl are
properly assembled.
• Check if the top-set and the base are properly
assembled.
• MaXtractor™ will not operate if parts are not
assembled properly.
Low juice yield:
• Each ingredient has diff erent amounts of liquid
that will yield diff erent amounts of juice.
• If the ingredients are not fresh, they may contain
reduced amounts of fl uid, which will yield less
juice.
• Check if the compression silicone is fi rmly
inserted.
• If the ingredient itself has low water content, it
may help to soak it in water before juicing.
• If juicing ingredients with small seeds, after a
few servings, it may reduce the juice yield. For
best results, disassemble and wash the top-set in
between juicing.
• If there is seed residue on the bottom of the
strainer, this can aff ect maXtractor™ performance
and the overall juice yield.
There is too much pulp in the juice:
• When continuously juicing, and depending on the
ingredient, the juice may contain a lot of fi ne pulp.
• To reduce the fi ne pulp, clean the top-set
frequently and extract the pulp.
• Use a mesh strainer and put the juice through it
to collect the unwanted pulp.
• If the strainer and the UltraSqueezer™ are
damaged and aff ecting the maXtractor™'s
performance, it is recommended the parts be
replaced.
*The lifetime of each part may vary depending
on length and method of use and ingredients
extracted.
• If too many ingredients are inserted at the same
time, it may cause the maXtractor™ to stop
frequently. This can lead to pulpy juice. Insert the
ingredients slowly and few at a time.
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The hopper will not close:
• Make sure the UltraSqueezer™ is pushed all the
way in to the strainer in order for the hopper to
close properly.
Odd noise from the maXtractor™:
• Check if the parts are assembled correctly.
Try reassembling the parts and listen for the odd
noise.
• Do not start the maXtractor™ unless there are
ingredients and/or liquid in it.
• Operating the maXtractor™ without ingredients
can cause damage to the UltraSqueezer™.
• The friction noise from the UltraSqueezer™ and
the strainer will disappear when ingredients are
inserted into the maXtractor™.
• If the noise occurs when ingredients are inserted
into the maXtractor™, check the size of the
ingredients. Do not insert anything over 1 inch in
thickness.
• Depending on the type of ingredients, the
dimensions can be smaller.
• The noise can occur if the maXtractor™ is operated
on an uneven or slanted surface. Place the
maXtractor™ on a horizontally fl at surface when
operating.
The extracted pulp is very moist:
• During the very beginning of extraction, the pulp
can be more moist.
• Depending on the ingredient's condition,
especially when the ingredient is not fresh, the
juice can be extracted with the pulp.
• Select fresh ingredients.
During operation, the juicing bowl shakes.
• The UltraSqueezer™ and the strainer are set up
to crush and squeeze the ingredients. It is normal
for the UltraSqueezer™ and the strainer to vibrate.
• If the ingredient contains strong fi ber, the
vibration from the top-set may be stronger.
During juicing, the maXtractor™ stopped:
• Check the power cord and make sure it is plugged
in correctly.
• Check that all the parts are correctly assembled.
• If too many ingredients are inserted at one time,
this can cause the maXtractor™ to stop.
• When the maXtractor™ stops because there are
too many ingredients inserted in it, press the
REVERSE - OFF - FORWARD button in this order,
switching back and forth 2 to 3 times.
• The reverse setting will push the ingredients up,
and the forward setting will pull the ingredients
down.
• If the maXtractor™ stops due to the overload
protection, let it cool for 30 minutes to 2 hours
before juicing again.
• If there are hard seeds within the ingredients,
remove them before juicing. Hard seeds can
damage the maXtractor™.
Layers of separation in the juice:
• Depending on the density of the ingredients,
the extracted juice may show layers of diff erent
juices. It is diff erent from separation due to
oxidation caused by juicing with a high-speed
maXtractor™.
The hopper is stuck:
• After juicing, let the maXtractor™ operate for
another 30 seconds to extract the remaining
pulp.
• If there is too much pulp in the top-set, this can
cause the hopper to not open. In this situation,
press the REVERSE OFF - FORWARD button in this
order, switching back and forth 2 to 3 times.
• Pour water down the hopper to rinse out the
inside and then try opening the hopper.
Juice dripping down the body of the base:
• If the compression silicone on the bottom of the
juicing bowl is not plugged in correctly, the juice
may seep out on to the maXtractor™ base. Before
assembling the parts, check and make sure the
compression silicone is plugged in correctly.
Is it possible to juice ingredients with
tough fi ber?
• Ingredients like celery or ginger contain long
fi bers that may wrap around the UltraSqueezer™
and aff ect the maXtractor™'s performance. When
juicing fi brous ingredients, do not collect more
than 0.5 liter of juice. After collecting this quantity
or less, clean the top-set completely before
juicing again.
Discoloration of the plastic parts:
• After juicing, if the maXtractor™ is not cleaned
right away, the remaining pulp inside the top-
set can dry up which can make disassembling
and cleaning hard. This can also aff ect the
maXtractor™'s performance and color.
• Ingredients that are rich in carotenoids such as
carrots and spinach may dye plastic parts. When
this occurs, rub vegetable oil in to the dyed areas
and use mild detergent to clean.
• Vegetable oil should only be used during clean-
up for parts that are discolored. Do not use
vegetable oil on the UltraSqueezer™ or the
strainer. If vegetable oil or animal fat gets on the
UltraSqueezer™ or the strainer, this can aff ect the
maXtractor™'s performance and may result in
damaged parts.
• The silicone pieces on the top-set can be
detached to be thoroughly cleaned.
Using for purposes other than juicing:
• This maXtractor™ is designed to juice ingredients
like fruits and vegetables.
• Do not use the maXtractor™ for extracting
vegetable oil.
• Do not juice ingredients with high contents of
vegetable/ animal oil.
• If vegetable/animal oil gets on the UltraSqueezer™
or the strainer, this can aff ect the performance
of the maXtractor™ and could result in damaged
parts.
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