Troubleshooting
WARNING:
maintenance on the saw chain. Always remove the battery pack when servicing or transporting
the chain saw.
Problem
Cause
The battery pack is not attached to the
•
chain saw.
There is no electrical contact between
•
the saw and battery.
The battery pack is depleted.
•
The battery pack or chain saw is too
•
hot.
Motor does not
The back-off button is not depressed
•
run.
before pressing the trigger switch.
Chain brake is engaged.
•
Saw chain is bound in the wood.
•
Debris in bar groove.
•
Debris inside cover.
•
Motor runs, but
chain does not
• Chain does not engage drive sprocket.
rotate.
Chain brake does
• Debris preventing full movement of
not engage.
the chain kickback brake handle.
Insufficient chain tension.
•
Dull chain.
•
Chain saw does
Chain installed backwards.
•
not cut properly.
Worm chain.
•
Dry or excessively stretched chain.
•
Chain not in bar groove
•
Check chain tension for over tightened
•
Bar and chain
condition.
running hot and
Chain oil tank is empty.
•
smoking.
Debris in guide bar groove.
•
Always protect your hands by wearing heavy gloves when performing any
Solution
• Attach the battery pack to the chainsaw.
• Remove the battery, check contacts and reinstall the
battery pack.
• Charge the battery pack.
• Allow the battery pack or chainsaw to cool.
• Press down the lock-off button and hold it, then
depress the trigger switch to turn on the chain saw.
• Pull the chain kickback brake handle backward
toward the front handle.
• Release the trigger switch; remove the saw chain and
guide bar from the wood, then restart the chain saw.
• Press the saw chain against the wood, move the
chain saw back and forth to discharge the debris.
• Remove battery pack, then remove side cover and
clean out debris.
• Reinstall the chain, making sure that the drive links on
the chain are fully seated on the sprocket.
• Clean debris from extremal chain brake mechanism.
• Readjust the chain tension, following the section:
"ADJUSTING THE CHAIN TENSION".
• Sharpen the chain cutters, following the section:
"HOW TO SHARPEN THE CUTTERS".
• Reinstall the saw chain, following the section:
"REPLACING THE BAR AND CHAIN".
• Replace the chain, following the section: "REPLACING
THE BAR AND CHAIN".
• Check the oil level. Refill the oil tank if necessary.
• Reinstall the saw chain, following the section:
"REPLACING THE BAR AND CHAIN'.
• Re-tension the saw chain; seethe section: "ADJUSTING
THE CHAIN TENSION'.
• Filling bar and chain lubricant.
• Clear the debris in the groove.
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