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Troubleshooting
Problem/Situation
Cannot power on the device/
The power turns off suddenly.
The files on the memory card
do not display smoothly when
the LCD shows the "!" mark.
Why do some of my indoor
photos look blurry and dark?
When the device is connected
to the PC via USB cable.
Cannot connect to wireless
WiVideo Suite does not
install properly.
WiVideo Suite language on
screen is not legible.
Remediation/Solution
Check battery direction and press the [ Power Button ] to turn on.
Battery is weak or run out. Recharge the battery.
"!" means the SD card is low-speed or contains corrupted files
Try to form at the card on the de vice not on PC.
The card has some problems and cannot be recognized.
Use another card.
The device extends photo exposure time under low light/ indoor
condition. Keep the device (and the target subject) steady for several
seconds while taking photo.
The disk [ DV ] indicates the internal memory of the camera.
The disk [ Removable Disk ] indicates the SD card.
The disk [ WiVideo Suite ] indicates the built-in application.
The password configuration does not match the AP.
The AP router or the computer wireless is not turned on.
Turn the AP router or your computer wireless on.
The device is not in the wireless network service area or the
wireless network service is affected by distance.
If the disk [ WiVideo Suite ] cannot be found, reboot
your computer.
Refer to FAQ of the instructions from each original computer
manufacturer.
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