Troubleshooting
Troubleshooting
If problems occur with the Midspan, please refer to the table below. The
troubleshooting solutions provided can only solve minor problems. If your
problem is not listed, please contact our local office for further technical
assistance.
Problem
Midspan does not power up
AC LED unlit
Data and Power Port LED do not light 'green'
Possible Solutions
1. Ensure that AC power cord is connected.
2. Ensure that AC power cord is in good condition.
3. If neither of the above is the problem, disconnect
the AC power cord and reconnect. Observe Port LEDs
to verify proper power up.
Verify if the Midspan is properly connected to an AC
power source.
Ensure Ports are connected to a Network.
Verify the following:
1. Power is applied to the Midspan
2. Network Ethernet cable is connected to the Data
port
3. Powered device Ethernet cable is connected to the
Data & Power port
4. The right kind of Ethernet cable is used; do not use
crossover-type Ethernet cable
5. Cable pairs are connected to corresponding ports.
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