Solving Technical Problems - Samsung SW-224 Guia Del Usuario

SW-224_eng-02 12/19/01 4:42 PM Page 16

Solving Technical Problems

Problem
The CD-R/RW drive is not
Check that the power, audio and E-IDE cables are
detected by the computer.
correctly connected to the computer.
Change the E-IDE cable and reconnect it to the computer.
After installing the CD-R/RW
Preferably, connect a second E-IDE cable to the CD-
drive, the PC gets slower.
R/RW drive in master mode; see page 7 for further details.
Check the position of the jumper in the master/slave
select terminal.
The CD-R/RW drive is not
Reinstall the device driver or update it with the latest
recognized by MS-DOS.
version by downloading it from the Samsung Web site.
The CD-R/RW drive is not This case may occur when there is a Windows
detected by Windows. installation problem; reinstall Windows.
No sound is heard from an Check whether the audio cable is correctly connected
audio CD. to the sound output terminal on the CD-R/RW drive and
the sound card CD-IN terminal.
Check that the sound card is operational.
Adjust the volume control.
Run the CD player supplied with Windows or your sound
card. You can listen to the CD by connecting headphones
to the appropriate connector. If you have installed the
appropriate player, such as Microsoft Windows Media
Player, you can adjust the volume using the headphone
volume control on the drive front panel.
If you select DIGITAL at CD Audio Play in Media Player
of Windows ME/XP, the earphone does not appear in the
Digital Mode.
A CD is not read or is read too Check whether the CD is of good quality and clean it,
slowly. if necessary.
The disc compartment will not Check that the power cable is correctly connected.
open.
Power off and disconnect the PC. Insert a pin or
unfolded paper clip in the emergency hole and push
firmly until the disc compartment opens.
When the MPEG software plays Adjust the size of the replay screen.
a Video CD, the pictures are not
After checking the display resolution, adjust it, if
regular and the running speed is
necessary.
too slow.
The Disc is not in message is The computer may not recognize the disc if you start
displayed even though a disc playback too quickly after inserting the disc.
has been inserted. Open and close the disc compartment and try again.
Clean the disc and try again.
The CD-R/RW drive is not The interface mode of the sound card is AT-BUS.
detected after it is connected to You must therefore connect the CD-R/RW drive to the
a sound card. E-IDE port on the PC mother board, rather than to the
sound card, or install an E-IDE-compatible sound card.
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Meaning / Solution Problem
IN CD has the Formatted
Disc Eject function.
When recording NERO,
it will be recorded not on a
CD but a form of image file.
The Recorder cannot
recognize the disc.
Meaning / Solution
Right-click the mouse on TRAY ICON (right side of the
menu bar at the bottom of the monitor) and then select
"Eject" to take the CD out.
Select the drive where the disc is inserted from Windows
Explorer. Right-click the mouse and select "Eject" to take
the CD out.
This seems to occur when you select the recording
function as the system selects "Image Recorder" instead
of SW-224.
In this case, select a recorder from the menu items at
the upper part of NERO and then select SW-224 from
the Recorder Selection window.
When installing the recording software, try not to install
the software before the ROM drive as this makes the
Image Recorder selected.
Use the firmware automatic upgrade function available
at the ODD service website to download the newest
firmware and then reinstall the recording software
which is included in the bundle.
- www.samsungodd.com
- www.samsungelectronics.com
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