Technical Support - D-Link DCS-3411 Guia De Instalacion

Attach the External Power Supply
Attach the external power supply to the DC power
input connector located on the Network Camera's
back panel (labeled DC 12V) and connect it to an
AC power outlet.
Note: When you have a proper connection, the LED will
turn red. The light may cycle on and off and your computer
may show an intermittent loss of connectivity, this is normal
until you have configured your Network Camera.
Troubleshooting
1. What is the maximum number of users that can be allowed to access Network
Camera simultaneously?
The maximum number of users that can log onto the Network Camera at the same time
is 10. Please keep in mind the overall performance of the transmission speed will slow
down when many users are logged on.
2. Can the Network Camera be used outdoors?
The Network Camera is not weatherproof. It needs to be equipped with a weatherproof
case to be used outdoors and it is not recommended.
3. Can the Network Camera be setup as a PC-cam on a computer?
No, the DCS-3411/3430 Network Camera is used only on a wireless 802.11n, Ethernet
or Fast Ethernet network.
4. Can the DCS-3411/3430 be installed and work if a firewall exists on the network?
If a firewall exists on the network, port 80 is open for ordinary data communication. The
DCS-3411/3430 uses port 5002 for streaming audio and port 5003 for streaming video.
These ports (or the ports you specify from the Advanced Tab in the Configuration screen
if you change the default ports) need to be opened on the firewall.
5. Why does the Network Camera work locally but not externally?
This might be caused by network firewall protection. The setting of the firewall may need
to be changed in order for the Network Camera to be accessible outside of your local LAN.
Check with the Network Administrator for your network.
Make sure that your Network Camera isn't conflicting with any Web server you may have
running on your network.
The default router setting might be a possible reason. Check that the configuration of the
router settings allows the Network Camera to be accessed outside of your local LAN.
(For further troubleshooting, please refer to the User manual on the CD ROM.)
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am – 05.30pm)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)

Technical Support

United Kingdom (Mon-Fri)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
€0.05ppm peak, €0.045ppm off peak Times
Internet
http://www.dlink.co.uk
ftp://ftp.dlink.co.uk
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