Troubleshooting - Pleasant Hearth L-20WGH Instrucciones De Instalación Y Funcionamiento Para El Propietario

TROUBLESHOOTING

PROBLEM
The stove does
not operate.
The power light is ON
but the flame effect is
not visible.
The heater is not
operating.
There is excessivee
noise when the heater is
operating.
POSSIBLE CAUSE
The stove is not plugged in.
A circuit breaker is tripped or a fuse
blown.
The ON/OFF switch is defective
There is loose wiring.
The stove is not operating correctly.
There are loose light bulb(s).
There are burnt out light bulb(s).
The stove is not operating correctly.
The heater switch is defective.
The heater assembly is defective.
There is loose wiring.
The vents are dirty or clogged.
The fan is defective.
The heater assembly is defective.
CORRECTIVE ACTION
Make sure the fireplace is plugged in
to a standard 120V outlet.
Check additional appliances on the
circuit; ideally the fireplace should be
on a dedicated 15-amp circuit.
Call customer service.
Call customer service.
Refer to the operating instructions.
Tighten the light bulb(s).
Replace the light bulb(s).
Refer to the operating instructions.
Call customer service.
Call customer service.
Call customer service.
Unplug the unit. Clear the vent area of dust
and debris. Wait ten minutes, plug the unit in
again and turn on the heater.
Call customer service.
Call customer service.
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