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Troubleshooting
Q1:
How do I configure TCP/IP settings on my computer?
1. Go into the Control Panel and double-
click the Network Connections icon,
and then right-click the Local Area
Connection icon and then click
Properties.
2. Click Internet Protocol (TCP/IP) and
then click Properties. Then click on
Use the following IP address, and
make sure you assign your network
adapter an IP address in the subnet of
192.168.0.x.
Q2:
When I click on ActiveX or Java, the image does not load?
A2:
First, make sure that you are using a browser that supports ActiveX or Java.
Second, make sure that ActiveX or Java is installed and enabled.
Q3:
How do I connect the TV-IP400W to my wireless router or access point?
A3:
Make sure that you configure the camera to have the same SSID, encryption
mode and key (if enabled). Follow the instructions in section 2 to configure the
camera with the SSID and encryption key.
Q4:
After I successfully configured the TV-IP400/TV-IP400W to match my wireless
network settings, I can not connect to the camera.
A4:
First, verify that the wireless settings match your wireless network settings.
Second, verify that the LINK LED is lit orange. Third, press on the reset button
using a paper clip for 15 seconds, then let go. Then reconfigure the camera.
If you still encounter problems or have any questions regarding the
TV-IP400/TV-IP400W, please contact TRENDnet's Technical Support Department.
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