TROUBLESHOOTING
Problem
The dispenser does not
close
It is difficult to install the
dispensing unit on the keg
Not enough foam
is produced while
dispensing
The beer turns cloudy
The beer is too warm
The beer tastes flat
The beer runs too slowly out
of the beer tap
The cooling chamber is
covered with frost (slight
frost is normal)
Possible cause
The dispensing unit is not correctly
installed and protrudes from the
dispenser
The keg tap was not moistened
prior to tapping
The beer is too cold
There are grease, washing-up
Liquid or residues in the glass
The glass is too warm
The glass is dry
The beer is too cold
The beer tube is not clean
The beer was incorrectly shock
chilled prior to using the beer
dispenser
The keg was not chilled long
enough
The vents are covered. Insufficient
space next to and behind the
dispenser
The best before date has expired
The keg has been tapped too long
The beer does not flow freely out of
the tube
The dispenser is standing in a moist
environment
The ambient temperature is too low
Remedy
Install the dispensing unit correctly
Wet the keg tap with cold water
Allow the keg to stand in the
dispenser
For while. The temperature is then
Corrected by the unit
Wash the glass thoroughly and
subsequently rinse with cold water
Rinse the glass with cold water
Rinse the glass with cold water
Allow the keg to stand in the
dispenser
For while. The temperature is then
Corrected by the unit
Clean the dispensing unit
Use a correctly chilled keg
Chill the keg longer
Uncover the vents. Position
the dispenser so that there is
minimum 10cm space on all sides
Use a new keg
Use a new keg
Open the beer tap fully
Place the dispenser in a dry
environment
Place the dispenser in a warm
environment
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