Warranty - KESSEL Staufix 091-040 KA Manual De Instrucciones De Instalación Y Funcionamiento

6. Warranty

1. In the case that a KESSEL product is defective,
KESSEL has the option of repairing or replacing
the product. If the product remains defective after
the second attempt to repair or replace the pro-
duct or it is economically unfeasible to repair or
replace the product, the customer has the right to
cancel the order / contract or reduce payment
accordingly. KESSEL must be notified immediately
in writing of defects in a product. In the case that
the defect is not visible or difficult to detect, KES-
SEL must be notified immediately in writing of the
defect as soon as it is discovered. If the product is
repaired or replaced, the newly repaired or repla-
ced product shall receive a new warranty identical
to that which the original (defective) product was
granted. The term defective product refers only to
16 GB
the product or part needing repair or replacement
and not necessarily to the entire product or unit.
KESSEL products are warranted for a period of 24
month. This warranty period begins on the day the
product is shipped form KESSEL to its customer.
The warranty only applies to newly manufactured
products. Additional information can be found in
section 377 and 378 of the HGB.
In addition to the standard warranty, KESSEL
offers an additional 20 year warranty on the poly-
mer bodies of class I / II fuel separators, grease
separators, inspection chambers, wastewater
treatment systems and rainwater storage tanks.
This additional warranty applies to the watertight-
ness, usability and structural soundness of the
product.
A requirement of this additional warranty is that
the product is properly installed and operated in
accordance with the valid installation and user's
manual as well as the corresponding norms /
regulations.
2. Wear and tear on a product will not be considered
a defect. Problems with products resulting from
improper installation, handling or maintenance
will also be considered a defect.
10.11.2009