6. Complete the Installation
Reinstall the access covers. Do not over tighten.
If not already installed, install any additional components at this time according to the installation
instructions packed with the products. For connecting to the media module, refer to the "Connect
the Components" section.
Plug the power supply into the outlet. Verify that the indicator light turns on and pulses.
Configure your music server and Ethernet. Refer to the Media Module Homeowner's guide.
7. Installation Checkout
Test each component to ensure proper functionality. Refer to the Installation Guide and
Homeowners Guide packed with each of the individual components for additional information.
Troubleshooting
IMPORTANT! Turn off the power and water supply to all components before performing any
maintenance.
It is recommended that any maintenance be performed by a Kohler Co. Authorized Service Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms
1.
Control panel is not lit.
2.
The interface power
indicator pulses but does
not turn on.
3.
The interface functions
normally but no water
flows from the
components.
Kohler Co.
Probable Cause
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
media module may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The media module memory
may require resetting.
F.
If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
A. Interface cable connections may
be loose or disconnected.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Hot and cold water supplies are
not turned on.
C. The valve or media module
memory may require resetting.
11
Recommended Action
A. Plug the power supply into the
outlet.
B. Check power supply connections to
the media module and reconnect if
needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the media
module.
F.
Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the Valve
Homeowners Guide.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve and
media module.
1069763-2-D