Troubleshooting - Avantree BTHS-ANC032 Manual Del Usuario

Troubleshooting

• No sound withPC?
- Set Avantree ANC032 as the default device or output device on the PC.
- When using ANC032 to make VOIP calls through apps, please set ANC032 Hands-Free as Microphone
and Speakers device.
• No sound with Bluetooth transmitter to watching TV?
- Check to ensure audio source is functioning properly
· AUX & RCA output on TV – test with wired headphones
- Change your TV audio out setting to External speakers /Headset.
- Ensure Bluetooth transmitter and headphones are connected properly.
• Headphones do not pair with Bluetooth device
-
- For Bluetooth transmitter, ensure the transmitter is in Pairing mode – refer to its user manual.
- For Smart phone, tablet and PC
· Delete "Avantree ANC032 headphones" from your devices Bluetooth list and then try to pair again
- Clear the headphones pairing history
· After power on, hold BOTH +& - for 5 seconds till LED blinks RED & BLUE twice. Then release the
buttons and the headphones enter into pairing mode automatically.
• Visit YouTube.com/Avantree ANC032 to see how-to videos.
For more detailed information please search ANC032 on
support@avantree.com directly.
support.avantree.com or contact
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