Swan Pro Serie Manual De Instrucciones página 5

Troubleshooting
Problem: At night, all I see is white.
Solution: The camera is most likely looking through a window. At night, the light from
inside the room can 'bounce back' off a reflective surface (such as glass, water, spider
webs, some ceramics and so on) and effectively blind the camera. If you want to see
outside, mount the camera outside - we made it weather resistant for a reason!
Problem: I see only a blank screen where my image should be.
Solution: Check the wiring to the camera, and ensure the camera is being supplied power
from the included power adapter. Try using a different video lead, or connecting the camera
to a different television or monitor. Be sure there are no devices interrupting your signal,
such as a DVR or VCR that isn't outputting the signal correctly.
Problem: I can't see anything at night.
Solution: The PRO-CAM dome has great low-light vision (it'll see better in the near dark
than you do) but it's just that - low light vision. It does need some light to see!
Security light sets (essentially spotlights triggered by a passive infrared sensor [PIR]) are a
good solution if you need targeted light - they're available from most good hardware stores.
Some additional, technical remarks: Low Light Vision
• At 0.01lx, you'll get an image (enough to see something moving, for example) but it will
be very difficult or impossible to see any useful details.
• At 0.1lx the quality will be significantly improved (enough to see an outline of WHAT is
moving).
• However, you'll probably want to increase the amount of light significantly (to 1lx or
more) before you'll be able to tell who is moving about!
Advanced Feature: On Screen Display (OSD)
The OSD is an optional use, advanced feature that allows you to change settings for:
Wide Dynamic Range (reduces the difference between light and dark areas of a scene)
3D Noise Reduction (reduces digital image "noise" in low light images)
Back Light Compensation (adjusts the image if strong light source is in the scene
background)
Auto White Balance (another way of adjusting the image to compensate for different lighting
and colour conditions in a camera scene)
Numerous other image tuning and camera setting options.
The camera will work perfectly well if you never attach the OSD controller - it will regulate
all its settings automatically and will suit most applications.
The OSD controls are many and varied so if you would like to make some changes or have a
particular need for your camera that requires some fine tuning, simply read the OSD guide
included in your pack or you can download the guide to the OSD from our website:
www.swann.com/osdpro
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