Frequently Asked Questions (Faqs); Technical Support - TP-Link HS100 Guia De Inicio Rapido

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Frequently Asked Questions (FAQs)

1. What devices can I control with the Smart Plug?
You can control lights, fans, humidifiers, portable heaters, and any
small appliances in accordance with the Smart Plug's specifications.
2. What should I do when I can't turn devices on or off?
Make sure that the devices connected to the Smart Plug are turned
on, and that the Smart Plug is connected to the network.
3. What should I do when the Wi-Fi LED is lit solid red?
A solid red indicates no network connection, or that the App-Config
process has failed. You can:
• Check for interference or relocate the Smart Plug to another
location within the signal range.
• Make sure that you connect the Smart Plug to the 2.4GHz
network.
• Repeat the App-Config process.
• Factory reset the Smart Plug and try to add it again.

Technical Support

For technical support, advanced features, and usage tips for the
?
Smart Plug, visit www.tp-link.com.
4
Wi-Fi
Blinking Amber and Green: App-Config mode
initiated.
Quick Blinking Green: Connecting to the
network.
Solid Green: Connected to the network.
Quick Blinking Amber: Factory reset.
Solid Amber: Rebooting.
Solid Red: No network connection.
Power
Solid Green: The Smart Plug is switched on.
Off: The Smart Plug is switched off.